Frequently Asked Questions

Why is OrderFast free?

OrderFast is completely free to retailers, because our customers are your suppliers. We provide valuable services to suppliers in the form of analytics, reporting, integration with accounting systems and a conduit through which to promote weekly specials and advertise new products.

Suppliers tell us they're happy to pay a small fee for such services, which means OrderFast can stay completely free for retailers!

How do I sign up to Orderfast?

Signing up is quick and easy. In fact, our customer support team does all the work for you. You simply need to:

  1. Hit the SIGN UP button. Fill out the couple of details required, and hit submit
  2. Jot down a quick list of the suppliers you order from
  3. Grab a few recent invoices from each of these suppliers
  4. Wait for our call! We'll guide you through the rest and have you set up and placing your first order in no time

How long will it take before I can place my first order?

Depending on the number of suppliers you have, we can have you up and running with your suppliers within 24 hours. The more info you have for your suppliers, and the faster you get it to us, the quicker you can start! We have an implementation team ready to roll as soon as you send us the info.

Is there a contract period?

No, there is no contract and no contract period. You can leave whenever you want... but we know you won't want to!

I have multiple stores, can I add them all and have access to them?

OrderFast is free and unlimited. By signing up today, we can offer you a completely free solution for one, ten, or however many outlets you have.

Who has access to my information?

Your OrderFast account is setup by your account manager. They will have access to your account to assist you. All other access to your account is controlled by yourself as the administrator of that account. You're able to setup different levels of access to your account for ordering and management of orders.

All orders and information entered into OrderFast is kept highly confidential and secure. OrderFast will never share this information with other suppliers or any other party. OrderFast uses industry standard encryption and security. All your data and orders are secure and confidential at all times.

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